State Hotline Appendix

If you have a complaint we haven't resolved, you can contact the consumer agency for your state. Find your state below — the number connects you to the state agency that oversees medical equipment suppliers or consumer concerns in your state. You can always call us first at (855) 438-1998, and you can also reach our accrediting organization (BOC) at 877-776-2200 or Medicare at 1-800-MEDICARE (800-633-4227).

Appendix to Patient Welcome Guide v2.0·Verified August 31, 2026
StatePhoneAgency
Alabama334-801-9578Alabama Board of Home Medical Equipment
Alaska1-888-387-9387Department of Health — Health Facilities Licensing & Certification
Arizona602-771-2727Arizona State Board of Pharmacy
Arkansas501-682-0190Arkansas State Board of Pharmacy
California1-800-495-3232Department of Public Health — Food and Drug Branch
Colorado303-894-2200Colorado Secretary of State (medical equipment supplier licensing)
Connecticut860-713-6300Department of Consumer Protection
Delaware1-877-453-0012Division of Health Care Quality
District of Columbia202-442-5955DC Health
Florida1-888-419-3456Agency for Health Care Administration
Georgia404-651-8000Georgia State Board of Pharmacy
Hawaii808-586-4400Department of Health — Office of Health Care Assurance
Idaho208-334-3233Idaho State Board of Pharmacy
Illinois312-814-6910Department of Financial and Professional Regulation
Indiana1-800-382-5516Attorney General — Consumer Protection Division
Iowa515-281-5944Iowa Board of Pharmacy
Kansas785-296-4056Kansas State Board of Pharmacy
Kentucky502-892-4251Kentucky Board of Durable Medical Equipment Suppliers
Louisiana225-925-6496Louisiana Board of Pharmacy
Maine1-800-436-2131Attorney General — Consumer Protection Division (in Maine; from outside Maine call 207-626-8849)
Maryland1-800-492-6005Department of Health — Office of Health Care Quality
Massachusetts617-727-8400Attorney General — Consumer Advocacy & Response Division
Michigan1-877-765-8388Attorney General — Consumer Protection Team
Minnesota1-800-657-3787Office of the Attorney General
Mississippi601-899-8880Mississippi Board of Pharmacy
Missouri1-800-392-8222Attorney General — Consumer Protection Hotline
Montana1-800-481-6896Department of Justice — Office of Consumer Protection
Nebraska402-471-0316Department of Health and Human Services — Licensure Unit
Nevada1-800-364-2081Nevada State Board of Pharmacy
New Hampshire603-271-2152Office of Professional Licensure and Certification
New Jersey1-800-242-5846Division of Consumer Affairs (in New Jersey; from outside call 973-504-6200)
New Mexico1-800-752-8649Health Care Authority — Health Facility Complaints Hotline
New York1-800-771-7755Office of the Attorney General — Help Line
North Carolina919-246-1050North Carolina Board of Pharmacy
North Dakota701-877-2404North Dakota Board of Pharmacy
Ohio614-466-4143State of Ohio Board of Pharmacy
Oklahoma405-521-3815Oklahoma State Board of Pharmacy
Oregon971-673-0001Oregon Board of Pharmacy
Pennsylvania1-800-254-5164Department of Health — healthcare facility complaint line
Rhode Island401-222-5960Department of Health — Complaint Unit
South Carolina1-800-922-6735Department of Public Health — Healthcare Quality
South Dakota605-773-3356Department of Health — Health Facilities Licensure & Certification
Tennessee1-877-287-0010Tennessee Health Facilities Commission — Complaint Intake
Texas1-800-458-9858Health and Human Services Commission — Complaint and Incident Intake
Utah801-530-6628Division of Professional Licensing (DOPL)
Vermont1-888-700-5330Division of Licensing and Protection
Virginia1-800-533-1560Department of Health Professions — Enforcement Division (in Virginia; from outside call 804-367-4691)
Washington360-236-4700Department of Health — Complaint Intake
West Virginia304-558-0050Office of Health Facility Licensure and Certification
Wisconsin1-800-642-6552Department of Health Services — Division of Quality Assurance
Wyoming307-777-7123Department of Health — Healthcare Licensing and Surveys